ZDNet Asia

Higher adoption of open source software (OSS) today among enterprises is pushing the need for scanning tools that can help maintain compliance and minimize potential risks from OSS use and licensing, say market players, who add that this also optimizes benefits from using open source.

TechNewsWorld

When you align phone system data with CRM, you get actionable intelligence that helps drive the business..

Marketing & Innovation

This is the third Sugar CRM executive to be interviewed by visionary marketing.com. My first interview took place two years ago with Larry Augustin, CEO and founder of the CRM company, who is also one of the people who coined the phrase: “open source”. After a brief Skype encounter with the company’s marketing executive Jan Sysmans last year, I now had the chance of spending some time with Tom Schuster, VP EMEA of Sugar CRM.

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Computerworld

IDG News Service - Disappointing earnings reports this week from Hewlett-Packard and Dell were offset by more encouraging results from software makers, confirming forecasts for general trends in IT spending this year.

Computerworld

IDG News Service - Disappointing earnings reports this week from Hewlett-Packard and Dell were offset by more encouraging results from software makers, confirming forecasts for general trends in IT spending this year.

Computerworld

IDG News Service - Disappointing earnings reports this week from Hewlett-Packard and Dell were offset by more encouraging results from software makers, confirming forecasts for general trends in IT spending this year.

ZDNet Asia

Demand for open source talent in the Asia-Pacific region is growing as more organizations turn to open source software (OSS) for cost savings and operational flexibility, but more can be done to increase the existing talent pool, say market players.

ARN

Customer relationship management company, SugarCRM, also reported company growth with a record high billing growth and ninth consecutive quarter of accelerating sales.

Computerworld

IDG News Service - Disappointing earnings reports this week from Hewlett-Packard and Dell were offset by more encouraging results from software makers, confirming forecasts for general trends in IT spending this year.

Channel Network

The good news is that companies of all sizes are starting to recognize the strategic value of customer relationship management (CRM) software. The bad news is that there’s not only a price war on, but a lot of the vendors providing CRM application software are trying to take the business direct via the cloud.

Talkin'Cloud

Blytheco, a well-established services provider, has been offering Sage and nothing but Sage CRM solutions for just about 30 years. But times change. As of Feb. 1, 2012, Blytheco has ended its relationship with Sage in favor of a partnership with competitor SugarCRM.

CIO

Customer relationship management vendors and industry analysts discuss which CRM trends will continue to gain strength and what new trends IT professionals need to watch.

CRN

Solution provider Blytheco, one of Sage Software's largest resellers, has joined SugarCRM's partner program and will resell the company's CRM applications under a deal disclosed Wednesday.

CRM Buyer

IBM unveiled a new retail survey that shows consumers are now willing to communicate with retailers in order to educate companies on how, when and where to approach them. The global survey indicates that consumers are willing share the following personal information with their favorite brands: media usage, demographics, identifying information, lifestyle and location.

ZDNet

There’s this song from, I think, the 50s that has lines that go, “What a difference a day made. Twenty-four little hours.” (thank you, Dinah Washington) In the case of SugarCRM, I’m modifying the phrase (which totally ruins the song) to “what a difference a year made. Twelve little months.”

BusinessCLOUD9

Recruitment firm Verticality has sliced 30% off its customer relationship management (CRM) costs and improved sales leads by swapping Salesforce.com for another Cloud solution from SugarCRM.



ZDNet

I’ve now published the two parts of The CRM Watchlist 2012 Winners that cover the Big 4 who pretty much are going to win the award even if they are not doing so well because of their sheer size and because they have a presence in the market that is irreducible. That would be Oracle, SAP, Microsoft and salesforce.com.

TechNewsWorld

The CRM landscape is shifting gears -- and it looks as though 2012 will be the year that will see investments in technologies to cash in on a veritable explosion of social media, mobile and integration opportunities.

ZDNet

Software as a Service offerings can be helpful to service and solution providers as well as their customers. Highland Solutions’ Scott Tabak discusses how Highland Solutions works with both SugarCRM and IBM’s SmartCloud.